FAQ

1. Do you offer free shipping?
Yes, all U.S. orders ship free.

2. Do you ship internationally?
No, currently we only ship within the U.S.

3. How long does delivery take?
Orders are processed in 1–2 days and delivered in 3–4 business days.

4. Can I return my order?
Yes, returns are accepted within 7 days of delivery.

5. When will I receive a refund?
Refunds are processed 5–10 business days after we receive and approve the return.

6. Can I exchange an item?
Yes, exchanges are available within 10 days of delivery.

7. How do I contact customer support?
Email: contact@olnera.store | Phone: 937-272-8128